Crunch Time... What Defines Excellent Companies

I cannot recall the source, but the following quote is so true. Often companies look at the finish line and rush to it like a horse racing home. The excellent companies apply the same focus and commitment to excellence near the end as they did starting the job. There are always small jobs, perhaps annoying jobs that make a difference, but attending to them is what defines the excellent companies (and courses) from the rest of the pack.

"So often the bulk of the construction project is performed in good order, but the "finishing off" phase is poor. Therefore, the overall perception of the project becomes tainted. Almost every contractor can get 80% of the job completed; however, it is the exceptional companies that finish the last 20% with the same dedication applied earlier on. In many cases, the contractor is anxious to get to the next job and simply does not have the staying power to finish the job properly. This really separates the top-notch building contractors from the rest of the pack... Remember, any work the contractor fails to finish properly will have to be completed by the existing maintenance staff. These added tasks take unnecessary time and money out of the budget."

Tony Ristola
www.agolfarchitect.com
agolfarchitect@yahoo.com
+1(909) 581 0080